Your privacy and the security of your
personal information are very important to us. We want you to be as comfortable
as possible visiting our Website and using our Online Products. We are
dedicated to protecting the privacy of those who visit our Website. This
Privacy Policy governs the United States websites operated by us (collectively,
our "Website") and our Online Products, and explains how we
collect your personal information on our Website or through the Online
Products, how we protect such information, and the choices you have concerning
the use of such information. Please read this Privacy Policy carefully.
Except as TheTrueDiet.com, Inc. (collectively, “TTD”, "we",
"us", or "our") disclose in this Privacy Policy, we
will not sell, share, license, trade, or rent your personal information
to others.
We may amend this Privacy Policy from
time to time. We will post any changes to this Privacy Policy here so
that you will always know what information we gather, how we might use
that information, and whether we will disclose that information to anyone.
Please refer back to this Privacy Policy on a regular basis. By using
our Website or any of our products, offerings, features, tools or resources
that we provide on our Website, including our products or offerings, you
agree to the terms of this Privacy Policy.
Please remember that this Privacy
Policy applies only to information collected by our Website. We are not
responsible for the privacy of any information you reveal or post in any
public forum (e.g., community board, message board or chat room) or through
any "Public Profile" feature available on our Website, or for
the privacy practices of websites that are operated or owned by third
parties.
If you have questions regarding this Privacy
Policy, you should first contact our Privacy Coordinator at support@thetruediet.com.
The questions below are frequently asked questions from members of our
website or from other non-members, otherwise known as “you”.
WHAT INFORMATION
DO WE COLLECT ON OUR WEBSITE OR THROUGH OUR ONLINE PRODUCTS ABOUT YOU?
We collect two types of information: personally identifiable information
and non-personally identifiable information.
Personally Identifiable Information
Personally identifiable information is information that identifies you
or can be used to identify or contact you ("Personally Identifiable
Information"). Such Personally Identifiable Information may include
your name, address, email address, telephone number, birth date (primarily
for eligibility purposes) and billing and credit card information. We
may request Personally Identifiable Information from you when you register
on our Website. We will collect Personally Identifiable Information from
you only if you voluntarily submit such information to us. Unless you
give us permission to do so, we will not sell, share, license, trade or
rent your Personally Identifiable Information other than as specified
in this Privacy Policy.
You do not have to provide us with any
Personally Identifiable Information to visit our Website. However, if
you choose to withhold requested information, you may not be able to visit
all sections of our Website, such as using our online weight loss e-tools,
posting messages on our community boards or visiting our chat rooms.
Non-Personally Identifiable Information
When you become a registered user of our Website, subscribe to one of
our current Online Products, or in connection with other Online Products
we may make available on our Website from time to time, we also may collect
information that by itself cannot be used to identify or contact you,
such as demographic information (like age, profession or gender) and health
information (like current weight) ("Non-Personally Identifiable Information").
Non-Personally Identifiable Information may also include user IP addresses,
browser types, domain names, and other anonymous statistical data involving
the use of our Website. Non-Personally Identifiable Information is used
to help us understand who uses our Website and to improve and market our
Website in general and our Online Products in particular.
Information from Other Sources
We may also supplement the information we collect with information from
other sources to assist us in evaluating and improving our Website and
Online Products, to determine your preferences so that we can tailor our
Website and Online Products to your needs, and/or to study nutritional,
weight loss, behavioral and fitness questions in general.
WHERE AND WHEN IS INFORMATION
COLLECTED ON OUR WEBSITE OR THROUGH OUR ONLINE PRODUCTS (INCLUDING THROUGH
THE USE OF COOKIES AND ACTION TAGS)?
We may collect information (including information that is Personally Identifiable
Information) from you in different manners and at different places and
times on our Website, such as when you register to be a member of our
Website or subscribe to one of our Online Products. We also may collect
information from you in connection with, or through, other Online Products
we may make available on our Website from time to time. The following
is a description of the areas and/or manners in which we primarily collect
information about you.
Becoming a Registered User and
Subscription.
In order to access certain Online Products on our Website, such as our
chat rooms, message boards, weight loss e-tools and food or exercise databases,
you must first complete certain steps to become either a registered user
or a subscriber. During these steps, you may be required to provide us
with information (including Personally Identifiable Information) such
as name, zip code and email address, and, if you subscribe to one of our
Online Products, credit card and billing information. This information
is used to help us understand who uses our Website, to improve our Website
and our Online Products, to contact users about requested Online Products
and/or for subscription billing purposes.
Cookies and Action Tags.
We also collect Non-Personally Identifiable Information passively using
"cookies" and "action tags."
"Cookies" are small text files
that are placed on your computer in order to identify (i) your Web browser
(ii) the activities of your computer on our Website and (iii) your activity
in connection with our advertisements and other marketing and promotional
efforts. Cookies may be used to:
· personalize your experience on our Website (e.g., to dynamically
generate content on WebPages specifically designed for you),
· assist you in using our Online Products (e.g., to save you time
by not having to reenter your name upon each visit to our Website), and
· allow us to statistically monitor how you are using our Website
for purposes of improving our online offerings.
We also may use cookies to conduct marketing and promotional efforts,
tailor certain advertisements to your browser that we think may be of
interest to you, or to determine the popularity of certain content.
In addition to cookies that we place on
your computer, cookies may also be placed on your computer by third parties
that we use to display or serve advertisements or to collect Non-Personally
Identifiable Information in order to provide advertising-related services.
In the course of serving advertisements, our third-party advertiser may
place or recognize a unique "cookie" on your browser. We will
select various third party ad servers. None of their cookies collect Personally
Identifiable Information on our Website, and we do not share Personally
Identifiable Information with them without your permission.
You do not have to accept cookies to use
our Website; however, you may not be able to use certain products, offerings,
features, or resources of our Website if you do not accept cookies. Although
most browsers are initially set to accept cookies, you may reset your
browser to notify you when you receive a cookie or to reject cookies generally.
Most browsers offer instructions on how to do so in the "Help"
section of the toolbar.
"Action tags," also known as
web beacons or GIF tags, are a web technology used to help track anonymous
website usage information, such as how many times a specific page has
been viewed. Action tags are invisible to you, and any portion of our
Website, including advertisements, or e-mail sent on our behalf, may contain
cookies that are associated with action tags that are located on our Website.
Unlike cookies, action tags are not placed on your computer.
By using cookies and action tags together,
we are able to gain valuable information to improve our Website and our
Online Products and measure the effectiveness of our advertising and marketing
campaigns. We do not disclose any of your Personally Identifiable Information
to our advertising partners through the use of cookies or action tags.
Finally, please note that advertisers
and other third parties may also use their own cookies or action tags
when you click on their advertisement or link to their website or service,
on or from our Website. This Privacy Policy does not govern the use by
such third-party websites or providers of third-party advertising.
Referral Programs.
Through third party referral program operators and others, we offer referral
programs whereby referral websites can earn commissions through the referral
of subscribers or other purchasers to our Website. To track the earning
of such commissions, and to determine the effectiveness of the referral
programs, the users who become subscribers to our Online Products or purchasers
through such referral websites are tracked using technologies that do
not include Personally Identifiable Information (such as cookies and/or
action tags). Our program operators and the referral websites themselves
can only access non-Personally Identifiable Information such as data relating
to the number of impressions served, the number of transactions completed,
and their resulting earnings. They cannot access our customers' personal
data.
If you choose to apply to be a referral
website, we use the data you provide strictly for conducting business
with you. We have entered into certain agreements with third party program
operators for the purpose of administering our referral programs. Should
you become a referral website of ours through one of our third party operators
or advertisers, any information you provide to them is subject to their
privacy policies.
Online Products.
We collect information, some of which may be Personally Identifiable Information,
which you voluntarily provide to us when you choose to use some of our
online e-tools. We also collect information that you provide voluntarily
through responses to special Online Products such as surveys, questionnaires,
self-assessment quizzes, contests and the like. Some of these Online Products
may ask you for health related information. We collect this information
in order to personalize your online experience.
Public Message Board and Community
Board.
We feature public community boards such as chat rooms, message boards,
bulletin boards, recipe swaps or similar activities where you and other
users of our Website can communicate with one another. In addition, we
offer the Community Board feature of our Website to permit you to share
information about yourself (including, if you elect, Personally Identifiable
Information) with others. THIS PRIVACY POLICY DOES NOT PROTECT YOU WHEN
YOU USE OUR COMMUNITY BOARD OR PROVIDE INFORMATION (INCLUDING PERSONALLY
IDENTIFIABLE INFORMATION) ABOUT YOURSELF THROUGH THE PUBLIC ACCESSIBLE
FEATURE AVAILABLE ON OUR WEBSITE. You should be aware that any information
shared in a community forum such as a chat room, message board, bulletin
board or recipe swap or through our Community Board feature is public
information and may be seen or collected by third parties that do not
adhere to our Privacy Policy. You should think carefully before disclosing
any information in any public forum, or through the Community Board feature,
on our Website.
Log Files.
We also collect Non-Personally Identifiable Information through our Internet
log files, which record data such as user IP addresses, browser types,
domain names, and other anonymous statistical data involving the use of
our Website. This information may be used to analyze trends, to administer
the Website, to monitor our Website's use, and to gather general demographic
information. We may link this information to Personally Identifiable Information
for these and other purposes such as personalizing your experience on
our Website and evaluating our Online Products in general.
Email or Refer a Friend.
Through our referral tools for informing a friend about our Website, or
one of our Online Products, we will automatically send your friend a one-time
email containing the information you request to be sent. If you elect
to use these referral tools, we will collect from you certain Personally
Identifiable Information about your friend which you have provided, such
as your friend's name and email address.
DO WE COLLECT INFORMATION FROM
CHILDREN UNDER 13 YEARS OF AGE?
We are committed to protecting the privacy of children. Our Website and
Online Products are not designed for or directed to children under the
age of 13. We do not collect Personally Identifiable Information from
any person we actually know is under the age of 13. We urge all parents
or guardians to participate in their children's exploration of the Internet,
and to teach their children about protecting their personal information
while online.
WHAT DO WE DO WITH THE INFORMATION
WE COLLECT?
In general, we use the information collected on our Website to help us
understand who uses our Website and how it is used, to personalize your
experience, to assist you in using our Online services, to improve our
Website, and for subscription billing purposes, if applicable.
If you become a registered user of our
Website or subscribe to one of our Online Products, we may use your information
to send you a welcoming email that may confirm your user name and password.
If you "opt-in" we will send you electronic newsletters, contact
you about future products, services, information and news that may be
of interest to you, and provide you with targeted feedback. If you no
longer desire to receive these communications, we will provide you with
an option to change your preferences. In addition, if you identify yourself
to us by sending us an email with questions or comments, we may use your
information (including Personally Identifiable Information) to respond
to your questions or comments, and we may file your questions or comments
for future reference. We may also use the information collected to send
you important service announcements and updates regarding our Website
and / or, if you are a subscriber, about your billing account status.
You will not be able to unsubscribe from these service announcements and
updates as they contain important information relevant to your use of
our Website.
We may also use the information gathered
on our Website to perform statistical analysis of user behavior, to analyze
and evaluate issues relating to nutrition, weight loss, behavior and fitness,
or to evaluate and improve our Online Services &/or Products. We may
link some of this information to Personally Identifiable Information for
internal purposes only or to assist you in your personal weight loss efforts.
WHEN DO WE DISCLOSE INFORMATION
TO THIRD PARTIES?
Except as set forth in this Privacy Policy or as specifically agreed to
by you, we will not disclose any information we gather from you on our
Website.
Affiliates
We may disclose information (including Personally Identifiable Information)
about you to our Affiliates. For purposes of this Privacy Policy, "Affiliates"
means any person or entity which directly or indirectly controls, is controlled
by or is under common control with TheTrueDiet, Inc. whether by ownership
or otherwise. Any information relating to you that we provide to our Affiliates
will be treated by those Affiliates in accordance with the terms of this
Privacy Policy. We may share your information (including Personally Identifiable
Information) with other Affiliates, but only where we indicate to you
at time of information collection that such information will be provided
to them, or if we otherwise obtain your permission.
Laws and Legal Rights.
We may also disclose your information (including Personally Identifiable
Information) if we believe in good faith that we are required to do so
in order to comply with an applicable statute, regulation, rule or law,
a subpoena, a search warrant, a court or regulatory order, or other valid
legal process. We may disclose Personally Identifiable Information in
special circumstances when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action against
someone who may be violating our Terms & Conditions or our Subscription
Agreement, or to protect the safety and/or security of our users, our
Website or the general public.
Third Parties Generally.
We may provide to third parties information about you that does not allow
you to be identified or contacted, including where such information is
combined with similar information of other users of our Website. For example,
we might inform third parties regarding the number of unique users who
visit our Website, the demographic breakdown of the registered users of
our Website, or the activities that visitors to our Website engage in
while on our Website. The third parties to which we may provide this information
may include potential or actual advertisers, providers of advertising
services (including website tracking services), commercial partners, sponsors,
licensees, researchers and other similar parties.
Outside Contractors.
We may employ independent contractors, vendors and suppliers (collectively,
"Outside Contractors") to provide specific services and products
related to our Website or Online Products, such as hosting and maintaining
our chat rooms, providing credit card processing and fraud screening,
and developing applications for our Website and e-mail services. These
Outside Contractors may sometimes have limited access to information collected
on our Website, including your Personally Identifiable Information, in
the course of providing products or services to us. Access to your Personally
Identifiable Information by these contractors is limited to the information
reasonably necessary in order for the Outside Contractors to perform their
limited function for us. We also require that these contractors (i) protect
the privacy of your Personally Identifiable Information consistent with
this Privacy Policy, and (ii) not use or disclose your Personally Identifiable
Information for any purpose other than providing us with products or services
for which we contracted.
Third Party Sellers.
In addition, through our Website, you may be given the opportunity to
purchase (or to obtain more information regarding) certain content, products
or services which are sold through a person or company other than us or
our Affiliates, collectively, "Third Party Sellers". Similarly,
if you purchase a product or service through one of our Affiliates or
Third Party Seller, you will likely be purchasing the product through
a Third Party Seller and not from us. Third Party Sellers may request
that you submit certain information to them in order to purchase their
products or services or to obtain additional information from them. You
do not need to submit this information or purchase any products or services
from Third Party Sellers to access our Website. By submitting the requested
information, you affirmatively consent to have that information shared
with the Third Party Seller. This information is used by the Third Party
Seller and may be subject to a different privacy policy. We do not otherwise
share or disclose your Personally Identifiable Information to Third Party
Sellers.
Sale of Business.
We reserve the right to transfer information to a third party in the event
of a sale, merger or other transfer of all or substantially all of the
assets of TheTrueDiet, Inc., provided that the third party agrees to adhere
to the terms of this Privacy Policy. We will notify users of any such
transfer through notice on our site and through email.
DOES THIS PRIVACY POLICY APPLY
WHEN I LINK TO OTHER WEBSITES?
Our Website contains links to other websites not owned or operated by
TheTrueDiet.com, Inc. (for example, if you "click" on an advertisement,
you will likely be taken off our Website), including links to websites
affiliated with TheTrueDiet.com We will attempt to make it obvious to
you when you leave our Website and enter these websites by opening a new
browser or otherwise notifying you that you are leaving our Website. However,
please be aware that we are not responsible for the privacy practices
of such websites. We encourage you to be aware when our Website links
to other websites and to read the privacy policies or statements of each
and every website. This Privacy Policy applies solely to information collected
by our Website.
IS THE INFORMATION WE COLLECT
SECURE?
We want your information (including Personally Identifiable Information)
to remain as secure as possible. We strive to provide secure transmission
of your information from your computer to our servers through industry-standard
techniques. To help ensure the integrity and privacy of the Personally
Identifiable Information you provide to us via the Internet at the time
you elect to become a registered user or subscribe to our Online Products,
we use special encryption technology in transmitting such Personally Identifiable
Information over the Internet to our servers. We secure the Personally
Identifiable Information you provide on servers located in controlled,
secure environments, protected from unauthorized access, use, or alteration.
Only employees who need access to your information to perform a specific
task or function are granted access to such information. In addition,
all TheTrueDiet.com employees must abide by this Privacy Policy and are
kept up-to-date on security practices. Any employee who violates this
Privacy Policy is subject to disciplinary action, up to and including
termination.
Notwithstanding the above commitments
to protect your information (including Personally Identifiable Information)
from loss, misuse or alteration by third parties, you should be aware
that there is always some risk involved in transmitting information over
the Internet. There is also some risk that others could find a way to
thwart our security systems. As a result, while we strive to protect your
information, we cannot ensure or warrant the security and privacy of any
information you transmit to us, and you do so at your own risk.
WHAT CHOICES DO I HAVE REGARDING
THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE
INFORMATION?
Except as otherwise described in this Privacy Policy, we will only use
Personally Identifiable Information for the purposes described above or
as otherwise disclosed at the time we request such information from you.
You must "opt-in" and give us permission to use your Personally
Identifiable Information for any other purpose. If you no longer wish
to receive communications from us, you may notify us by writing to support@thetruediet.com.
You may change your preference and "opt-out" of receiving other
communications by changing that option in the My True Diet feature of
our Website.
Users of our Website are notified when
Personally Identifiable Information is being collected by third parties
on our Website. We do this so you can make an informed choice as to whether
you should disclose information to a third party.
In addition, as noted above, you may "opt-out"
of certain data tracking practices by our advertising partners. For more
information about the data tracking practices of various third-party advertising
companies, including their privacy practices and "opt-out" procedures,
please contact us at support@thetruediet.com.
CAN I UPDATE OR CORRECT MY PERSONALLY
IDENTIFIABLE INFORMATION?
You can always contact us in order to (1) update or correct your Personally
Identifiable Information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) delete
the Personally Identifiable Information maintained about you on our systems,
by accessing My True Diet or contacting us at the email address set out
below. Such updates, corrections, changes and deletions will not have
an effect on other information that we maintain, or information that we
have provided to third -parties in accordance with this Privacy Policy
prior to such update, correction, change or deletion.
You should be aware that it is not technologically
possible to remove each and every record of the information you have provided
to us from our systems. The need to back-up our systems to protect information
from inadvertent loss means that a copy of your Personally Identifiable
Information may exist in a non-erasable form that will be difficult or
impossible for us to locate. We promise that promptly after receiving
your request, all Personally Identifiable Information stored in databases
we actively use and other readily searchable media will be updated, corrected,
changed or deleted, as appropriate, as soon as reasonably practicable.
HOW WILL I KNOW IF THERE ARE ANY
CHANGES TO THIS PRIVACY POLICY?
If we decide to change this Privacy Policy, we will post those changes
on our Website so you are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at
any point we decide to use Personally Identifiable Information in a manner
significantly different from that stated in this Privacy Policy, or otherwise
disclosed to you, at the time it was collected, we will notify you by
email or otherwise, and you will have a choice as to whether or not we
use your Personally Identifiable Information in the new manner. We may
also make non-significant changes to our Privacy Policy that generally
will not affect our use of your Personally Identifiable Information. If
you do not agree to the terms of this Privacy Policy, you should not use
our Website.
WHO DO I CONTACT IF I HAVE ANY
PRIVACY QUESTIONS?
If you have any questions about our Privacy Policy or feel that we are
not abiding by the terms of our posted Privacy Policy, please contact
our Privacy Coordinator in any of the following ways:
Email our Privacy Coordinator at: support@thetruediet.com
Or, write to our Privacy Coordinator at:
1001 Waldrop Dr. #405
Arlington, TX 76012
Attn: Privacy Coordinator